Concierge Training

Going beyond organisations, STEP initiates contact with people when they are at crucial life stages, we also run various programs for professional engineering and management institutes.

All our interventions carry the distinct flavour of experiential learning and looking beyond the classroom. We focus on interactive learning and change implications back into life and organisations.

Through our continuous drive for adding meaning to organisations through people development initiatives, we are constantly evolving in our adopted methodologies, tools and techniques. We do this because our team spends a large part of their time on researching and upgrading their skills and knowledge.

The skills required to become a corporate concierge include formal hospitality training, an outgoing personality, discretion and the ability to manage conflicting priorities. A corporate concierge provides assistance organizing small events, collecting items, accepting deliveries and performing related services for executives and senior managers. This type of service is commonly found in large corporations.

The primary benefit of a corporate concierge is to complete a wide range of small, time-consuming tasks on behalf of senior managers. Executives can delegate these tasks to the concierge and remain focused on leadership issues and solving problems. Many corporations believe that the cost of a corporate concierge is less than the total cost to the organization of having a senior executive complete the same tasks.

The first step required to become a corporate concierge is to complete formal training in hospitality. While there is no specific program dedicated to becoming a concierge, a general hospitality program provides the training necessary to be successful in this role. This type of training usually takes one or two years and provides both theoretical and practical skills. Look for programs offered through a local community college or a dedicated hospitality school.

At KHOMS, we believe in positively affecting people by inspiring them in their personal, social and professional environments. In doing so, we renew their respect for themselves and for each other, and give them a new take on their values, beliefs and perception.

An acronym for Succeeding Through Enriched People, STEP recognises the significance of people as the true differentiator in today’s competitive environment.

In light of the same, we are committed to help modern organisations harness the Human Resource function as a strategic partner in business success and growth with a range of Learning and Development activities and initiatives, including a host of path-breaking proprietary tools.

After conducting a thorough Need Assessment of an organisation, we offer customized solutions that bring about positive and measurable changes in behaviour, attitudes and skills at all levels of an organisation.


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Corporate Concierge Information
A concierge is essentially a “personalized caretaker” someone who takes on the burden of accomplishing tasks on behalf of the client, usually with a smile and a flourish. A successful concierge is one who is backed by a vast network of resources and a firm will to please.
Corporate Concierge Information
KHOM is a dynamic, entrepreneurially-driven, service-oriented company that is determined to deliver value to our customers and continuously evolve our service offering.

KHOM is a holistic support services company with 3 main areas of concentration:

Concierge Services
Marketing and Communication Services
Event Management Services

We are a highly customer centric concierge company providing over 100+ services to corporations and individuals. We constantly endeavor to provide the highest level of service through our delivery network and also add value to our offering through our strategic partners. Whether you are a corporation or an individual - KHOM is your support system armed with plenty of “helping hands” a motif that runs consistently through all our communications.

We have 2 business models currently:
Corporate Model: We provide our services to corporations and their employees with onsite representation (our executives work out of our clients’ offices)

Retail Model: We provide our entire range of services to our retail members at their doorstep anyone can sign on and become a member for an annual fee

We currently operate in Mumbai / Navi Mumbai / Chennai / Kochi / Trivandrum / Kolkata . We will soon be operational in all the major cities in India.

In our efforts to gain customer satisfaction we have a wide range of services and value-additions that our clients can choose from if there is a service request that is not on our list we will be happy to try and fulfill the same.

In addition to our basic concierge services we also provide numerous value-added services like loyalty programs, event management and promotions.

Bill Payment Services
Mobile Phone Bill
Credit Card Bill
Telephone Bill
Electricity Bill
Insurance Payment
Loan Payment

Travel Services
Railway Pass renewal
Vacation Packages
Inter city buses
Air and Railway Tickets

Entertainment / Ticket Bookings (Subject to Availability)
Movies & Plays
Music Concerts
Major Events

Postal Services
Registered Post
Ordinary Post
Speed Post
Book Post
Money Order
Purchase of stamps & envelopes
Air mail
Courier (Domestic, National & International)

Banking Services
Cheque Depositing
D.D. making
Passbook Update

Event Management Services
Fashion Shows
Annual Parties
Sporting events
Product Launches
and Promotions
Community Service Programs
Theme Parties
Catering services

Miscellaneous Services
R.T.O Services
Floral / Gift / Cake Delivery Services
Utility Connections/ information
School and College Related (forms etc.)
Taxation related (forms etc.)
Key Duplication
Traffic Offence’s Challan Payment
Camera Rolls/ Film Development
Prepaid Mobile Refill Cards
Classified Ad Submissions
Passport Related (Forms etc.)
Pancard Form

There are numerous benefits of enlisting the services of KHOM. The most obvious are:

Save Time
Save Costs
Balance the Work / Life Criterio

Enhance your life by receiving numerous special offers and value additions

If you are a progressive company that wants to make your employees more efficient at the workplace whilst providing an environment that makes them feel cared for, then our services are perfect.

If you are a person that values your time and doesn’t wish to waste it on tasks and errands then our service offering at your doorstep will enhance your life by making it all seem so easy!

Whether you're developing a plan for sustainable long term growth, building strategic alliances to penetrate new markets or forming an advisory board to provide objective advice regarding new opportunities, we can provide you with solutions at every stage.

Some of the main areas of concentration are:
1) Marketing Consultancy
2) Marketing Communications and Events
3) Direct Marketing
4) Experiential & Interactive Marketing

We work on a “Virtual Agency” model with alliances with a vast network of top quality service providers in related industries such as:

CRM and Web development
Public Relations & Media Planning
Graphic Design & Film Development / Editing
Printing and Fabrication
Legal Opinion and Compliances
Company Formation & Tax Planning
Regulatory & Statutory Approvals
Our Analytical Services:

Industry Trends
Feasibility Studies
Competitive Profiling
Sales & Marketing Plans
Market Research
Strategic Alliances: Identification,Development & Execution
Advisory Boards: Formation & Facilitation
Market Identification & Opportunity
Our DM & BTL Services:

Facilitate Distribution Network
Sponsorships and Promotions
Road Shows
Interactive / Experiential
Marketing Initiatives
Events / Offers *

Welcome to Home Seva by KHOM Services Pvt. Ltd.

As a member of Home Seva you have easy access to over 100+ services at your doorstep. All you need to do is give us a call or login your request through our website and we will take care of everything for you.

Home Seva is geared to making your life easy…we will handle all your requests with the utmost of care and diligence from mundane errands to paying your bills to finding that elusive bottle of wine to sourcing an elephant for your kid’s birthday party everything is within the realms of our service offering!

Scroll down to the 'Images' section for details on the Packages (flyer), Terms & Conditions, F.A.Q.s, Sign-Up Form etc.
Posted on 10 Dec 2010 by Stephy Varghese
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