Concierge Training

Going beyond organisations, STEP initiates contact with people when they are at crucial life stages, we also run various programs for professional engineering and management institutes.

All our interventions carry the distinct flavour of experiential learning and looking beyond the classroom. We focus on interactive learning and change implications back into life and organisations.

Through our continuous drive for adding meaning to organisations through people development initiatives, we are constantly evolving in our adopted methodologies, tools and techniques. We do this because our team spends a large part of their time on researching and upgrading their skills and knowledge.

The skills required to become a corporate concierge include formal hospitality training, an outgoing personality, discretion and the ability to manage conflicting priorities. A corporate concierge provides assistance organizing small events, collecting items, accepting deliveries and performing related services for executives and senior managers. This type of service is commonly found in large corporations.

The primary benefit of a corporate concierge is to complete a wide range of small, time-consuming tasks on behalf of senior managers. Executives can delegate these tasks to the concierge and remain focused on leadership issues and solving problems. Many corporations believe that the cost of a corporate concierge is less than the total cost to the organization of having a senior executive complete the same tasks.

The first step required to become a corporate concierge is to complete formal training in hospitality. While there is no specific program dedicated to becoming a concierge, a general hospitality program provides the training necessary to be successful in this role. This type of training usually takes one or two years and provides both theoretical and practical skills. Look for programs offered through a local community college or a dedicated hospitality school.

At KHOMS, we believe in positively affecting people by inspiring them in their personal, social and professional environments. In doing so, we renew their respect for themselves and for each other, and give them a new take on their values, beliefs and perception.

An acronym for Succeeding Through Enriched People, STEP recognises the significance of people as the true differentiator in today’s competitive environment.

In light of the same, we are committed to help modern organisations harness the Human Resource function as a strategic partner in business success and growth with a range of Learning and Development activities and initiatives, including a host of path-breaking proprietary tools.

After conducting a thorough Need Assessment of an organisation, we offer customized solutions that bring about positive and measurable changes in behaviour, attitudes and skills at all levels of an organisation.


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Corporate Concierge Information
Employee Productivity Increases
With a tight labor market, employers are continuously searching for ways to retain their workforce. Because of this radical change in the market, Corporate Concierge Informationemployees are looking for more than just a paycheck. These overwhelmed employees are searching for balance in their lives. Employers are beginning to help by providing on-site childcare, fitness centers, flexible hours, and even concierge services that allow employees to lead more productive lives.
75% of employees take care of personal responsibilities while on the job. Waiting for their computers
Office workers "futz" with their machines an average of 5.1 hours each week, waiting for software programs to run or for help to arrive, with double-checking printouts for accuracy and format following as a close second.
--source: SBT Accounting System, 1997

Lunch/Breaks/Personal Business:
We spend approximately 4.5 hours per week on lunch, breaks or personal business.
--source: Pace Productivity Inc.

Our most productive day is Tuesday, followed by Monday.
--source Accountemps survey

How do we, as Indians, spend our time?

During our lifetime, it has been shown that we spend:
Posted on 10 Dec 2010 by Stephy Varghese